Shipping & Delivery Policy

Business Name: Summit Hills Agency

1. Digital Products Only

All products sold are digital goods and services delivered in-game via the Roblox platform. We do not offer physical shipping.

2. Delivery Method

After successful payment, our team will deliver the purchased item or service in-game using the Roblox username provided during checkout.

3. Delivery Timeline

Most deliveries occur instantly or within a few hours, depending on in-game availability and communication.

If you are unavailable or unresponsive, we will attempt delivery up to 3 times. Failure to respond within 7 days may result in forfeiture of the item or service, with no refund.

4. No Physical Shipping

We do not sell or ship physical products. No tracking numbers or shipping couriers are used.